Advanced kitchen- The Cold Kitchen and Buffet Preparation

This advanced course is designed for practicing chefs who wish to acquire specialist professional skills in advanced kitchen techniques.

112

International Cuisine

This foundation course is designed for practicing chefs who wish to acquire specialist professional skills in cooking and kitchen techniques

80

Advanced Culinary Arts – Kitchen Management

This advanced course is designed for practicing chefs who wish to acquire specialist professional skills in kitchen management

24

Restaurant Service Procedures

This course is designed to provide participants with the practical and theoretical education required for those who wish to further their career in food service.

180

Certificate in Hotel and Restaurant Management

The course is designed for Trainee front – line managers and supervisors in the Hotel and Restaurant Industry. It provides participants with a strong foundation in current management practices and trends. It also helps participants develop the techniques and management skills that are required to manage all aspects of the day – to – day practical operation and functioning of those departments for which they will be responsible.

24

Customer Service

This course is designed for all people in the Hospitality and Services Industry. It instructs participants about the importance and delivery of customer care in the industry.

24

Revenue Management

This course reviews the basic principles of Revenue Management in the Hospitality and Tourism Industry, providing participants with an understanding of the tactics that can be utilized to improve revenue results.

24

Hospitality & Tourism Management

Introduction to Hotel Marketing

This course will provide participants with a foundation in Marketing principles and practices, as applied to the Hotel Industry

24

Hotel Front  Office Procedures

This course provides information for those responsible for the front office and trains participants in Front Office procedures, reservation and reporting.

40

Communication and Telephone Skills

Communication is a key ingredient to the success of any hospitality operation. This seminar is designed to help staff members prevent breakdowns between guests, management & co- workers, and to improve telephone skills.

40

Managing Quality Guest Services

This seminar helps managers and supervisors raise the level of  quality services in their area and attain high standards

24

Housekeeping Skills

This course provides Housekeeping skills

40

English for the Hospitality and Tourism Industries

This course improves your English level and provides instruction for how to deal with tourists and clients in your hotel in English

40

Introduction to Tourism Marketing

This course will provide participants with a foundation in marketing principles and practices as applied to the Tourism Industry

24

Time Management  in Hospitality

This course provides participants with the necessary time management skills to be able to achieve goals and complete tasks efficiently and effectively in Hospitality.

24

Event Management and  Event  Marketing

This course focuses on advanced planning, managing and marketing of special events

24

Eco-Management Tools

This course focuses on Eco-Management Tools in hotels; i.e. how to save money and reduce the environmental impact

24

Tourism and Ecotourism Marketing

This course will  provide participants with a foundation in Tourism Marketing, and how to prepare a marketing plan for Ecotourism sites (reserve areas)

24

Time Management  in Hospitality

This course provides participants with the necessary time management skills to be able to achieve goals and complete tasks efficiently and effectively in Hospitality.

24

Event Management and  Event  Marketing

This course focuses on advanced planning, managing and marketing of special events

24

Eco- Management Tools

This course focuses on Eco-Management Tools in hotels; i.e. how to save money and reduce the environmental impact.

24

Tourism and Ecotourism Marketing

This course will  provide participants with a foundation in Tourism marketing, and how to prepare a marketing plan for ecotourism sites (reserve areas)

24

Ecotourism

This course provides the participants with knowledge of the concept of ecotourism, planning and development of ecotourism and management of reserve areas.

40

Train the Trainer

This foundation course is designed for participants who will achieve competence and capability, in order to be trainers in industry and education.

24

Security in Hotels and Restaurants

This course provides participants with knowledge of security practices in hotels and restaurants.  

40

Management Skills

This course provides participants with knowledge of Management practices in the Tourism and Hospitality Industries.

24

Product Development

This course provides participants with knowledge of product planning and development  for Touristic sites.

24

Visitor Management

This course provides participants with knowledge of practices in order to manage visitors in Touristic sites.

24

Resort management

This course provides participants with knowledge of the planning, consideration, and marketing of Resorts.

24

Etiquette and Protocol

This course provides participants with knowledge of the correct Etiquette and Protocol procedures for formal social occasions. Secondly, it raises the level of service that participants will offer their organizations.

20

Fidelio

This course is designed to enable participants to use the basic and advanced features of the Fidelio Front Office system, and to enrich their skills in reservation, registration, cashiering and housekeeping procedures.

30

Opera

This course is designed to enable participants to use the basic and advanced features of the OPERA front office system, enriching their skills in reservation, registration, cashiering and housekeeping procedures.

30